Support
Need help with Lizero? Check the questions below, or write to us. We usually reply within a few days.
Frequently asked questions
How does a plant grow?
Start a focus session, choose a duration and stay until the timer ends. When the session completes, a plant is added to your garden. The longer the session, the rarer the plant can be. Interrupted sessions do not grow a plant.
What is Strict Mode?
With Strict Mode on, leaving the app for more than 10 seconds ends the session as failed. You can switch it off in Settings → Focus. When it is off, a session completes if its planned end time has passed.
Does Lizero block other apps?
No. Lizero does not block apps and does not read your Screen Time. The distraction list is a personal reminder that you write yourself and see during every session.
I did not get a notification.
Notifications are optional. Make sure they are allowed in iOS Settings → Notifications → Lizero (the app also has an Open iOS Settings button in Settings). The daily reminder can be turned on in Settings → Reminders.
What is the Focus Score?
A number from 0 to 100 based on your daily focus goal, your completed sessions and your streak. You can change the daily goal in Settings.
Can I edit or delete a session?
Yes. Open your session history in Stats to rename, rate or delete any session.
Did I lose my data after reinstalling?
Lizero has no accounts and no servers, so all data lives only on your device. Deleting the app deletes your data. Restoring an iOS backup that includes Lizero restores it.
How do I erase all my data?
Settings → Reset all data, or delete the app. Deletion is immediate and complete.
Contact
Email support@lizerio.click. Please mention your iPhone model, iOS version and the Lizero version (Settings → About), and describe what happened.
See also the Privacy Policy.